Wallee Group AG
Neuwiesenstrasse 15, 8400 Winterthur, Switzerland, Aeugstertal
+41 44 505 13 60
wallee.com
Monday: 08:00 to 18:00
Tuesday: 08:00 to 18:00
Wednesday: 08:00 to 18:00
Thursday: 08:00 to 18:00
Friday: 08:00 to 18:00
Saturday: 10:00 to 18:00
Sunday: Closed
Wow, absolutely thrilled with the experience. You can really tell how eager they are for new business — nothing says ‘welcome’ like demanding a small library’s worth of documentation before casually dropping, ‘Yeah, we won’t be supporting you.’ Truly inspiring. Thankfully, another provider got us fully set up in, oh, just one hour. But hey, who’s counting?
Great service, attended all my issues within a short timeframe. Initial setup was also great, especially in coordinating with their partner firms (which sometimes were much less coordinated & efficient than Wallee employees)
Great! Integrating the PostFinance plugin into my WooCommerce site was quick and seamless. The Wallee team is very responsive and efficient.
The terminals are in itself good, but as soon as you have a problem it takes forever for support to solve it. We received our replacement terminal on Friday, however the activation code will only be sent 4-5 days later. As a business that operates over the weekend this is unacceptable.
I just started working with Wallee. I have connected their app to our Shopify store. I have had to contact support a few times and found them to be responsive, professional, and courteous.
Wallee, how happy we are to have come across you, or rather our PowerPay contact person spoke so well of you and he was absolutely right! We are so happy to be working with you. Whenever we need something, your support team answers us super quickly, we've already had you on the phone and the phone team is also super friendly and helpful. The problems are always solved quickly! Thank you so much for everything, we can simply recommend you 100%!