Binda Metallbau AG — Tüfenbach 10A, 8915 Hausen am Albis, Switzerland

An absolute disaster We wanted to have a door installed on our garage, which was designed as a carport, and so we contacted Binda Metallbau for advice and a quote. The managing director was friendly upon initial contact, but it gradually became clear that it was better not to work with this company. At the appointment, the gentlemen had no samples with them, only a brochure with printed color samples (approx. 5mm x 50mm), which led to a follow-up visit, more on that later. At the first appointment, an employee leaned on one of our cars, which, along with the forgotten color samples, further confirmed Binda Metallbau's unprofessionalism. Furthermore, the quote listed incorrect dimensions; upon further inquiry, the gentleman "misspoke" and claimed the quote was otherwise correct. The color samples were then left at our door upon request. Since we only moved in a week ago and wanted the gate installed as quickly as possible, we didn't initially realize that the depth of the carport actually didn't allow for the installation of a gate, as we wouldn't be able to park one of our two cars. A clear "mistake" on our part, although a "professional" could/should have been helpful here, too. At that point, we hadn't yet committed to the gate and therefore informed them immediately. Their reaction was outrageous. Rude, unprofessional, and incompetent. Binda Metallbau apparently didn't consider that we might extend the carport at a later date and would then need a gate. All in all, Binda Metallbau didn't make a good impression and would probably have been upset if we had had the gate delivered by a competitor. I definitely don't recommend Binda Metallbau!

Pascal A

Very fast, competent service with great care.

Cornelia Kempkes