Fust
Wässeristrasse 40, 8340 Hinwil, Switzerland, Hinwil
+41 44 938 38 68
fust.ch
Last week i went there for the very first time to purchase a printer, first thing i saw...5 young Employees standing together and chatting about private stuff, at that time there where about 8 customers in the store, what ever happen to the idea to help the customer to find what they are looking for ? This was not the first time i went to a fust shop, but the first time i was really disappointed...during the sales talk with on of the employees, which i got to approche myself, he really said to me " oh, paper is not so important when you buy a printer, it does not matter which on you take..." can you believe that ? Such a statement only showed the interest in his job, which was none i guess, that is just very sad, after that experience i really ask myself, is there any training involved before those employees go on the sales floor and talk to the customers... ?
Ended up just leaving, and buying what I needed in the Interdiscount next doors, because I felt silly having to ask personal to remove the anti theft devices locking basically every item to the shelf. (E.G on 14CHF headphones..) Kind of pity, because you guys were until now basically my go to electronics shop, to quickly get something, suppose time to switch to online shopping too.
Best customer service. Very satisfied. Thank you so much.
Take a look in the interdiscount in the other building first
Top service
100% negative. I bought online and paid for two gas grills. They called me and told me there was only one and that I would be refunded. This is not true. Not only have I not been refunded yet, I will have to call a lawyer! However, this gas grill is still listed online as available. I don't want to deal with Fust for life anymore.