Restaurant Aquarium
Ville 12, 2525 Le Landeron, Switzerland, Le Landeron
+41 32 751 38 28
restaurant-aquarium.ch
We came to eat at this restaurant using the Gourmet Passport. Unfortunately, the experience was severely spoiled by the service. From the moment we made the reservation by phone, we felt like our call was bothering them. Once there, the waiter adopted an unprofessional, sometimes rude, and very nonchalant tone throughout the evening, making us feel like we were intruding. The food also took an extremely long time to arrive. Furthermore, some tables that arrived much later than us were served well before us, even though they had ordered the same thing. This reinforced our feeling of neglect. It's all the more disappointing because the food was excellent. The dishes were truly delicious, and we highly recommend the cuisine. Unfortunately, due to the poor quality of service, we will not be returning. What a shame!
A very calm, rainy Sunday; the service was quick, efficient, warm, and professional. Dessert: ice cream, no pastries available. The meal was very good. The wine was very good.
The horse fillet we had was quite good and well-cooked. The owner was a little strict and not very friendly. When we wanted to order a Danish cut for two, the owner didn't really agree and wanted us to have one for each. It wasn't very businesslike of him, but he agreed anyway. Otherwise, the restaurant is very well located.
We went there with the gourmet passport! Already the boss is not nice, instead of saying hello he checks the identity of the passport... then we are not allowed beef, as we are surprised he comes back to catch us out on our attitude and explains that he does not cover his costs if he sells beef (origin Uruguay!), so we order horse. I ask if he puts the meat on the side on the slate because I like it rare he says no, but that he can put a plate for 2 people next to me. Then for those who did not order on the slate no salad contrary to what is written on the menu. The slates received a simple green salad. There is only ice cream for dessert. And do not order the cognac..17 bucks!!! I will not go back and I do not recommend
I called to make a reservation and, as soon as I mentioned using the Gourmet Passport, the person I spoke to adopted a condescending and unprofessional tone. It's a shame, because it doesn't exactly inspire me to discover the establishment.
We went to a restaurant during the medieval festival. A disaster: service on a paper plate, pieces of the plate melted into the food, deplorable service, not a very friendly welcome! They didn't like our remark about the plate, which made the situation worse instead of apologizing... never again!