EKZ Eltop Mettmenstetten — Bahnhofstrasse 10, 8932 Mettmenstetten, Switzerland

The company installed a brand new set of safety switches for us. After that our hot water boiler started having issues: on some days it worked and on some other days it didn't. After a month the technician came and "solved" the problem by bypassing one of the switches. But the manager admits neither that the new switch was defective, nor that the installation was wrong; he says that the status was set incorrectly (we touched nothing ourselves) or some other nonsense that is impossible to comprehend. Before the technician came, on one weekend we had to call Eltop trouble-shooting service because the water in the house was completely cold. The person who came was from a different branch of Eltop. And Eltop Mettmenstetten refused to take charge of this, and asked us to pay for this trouble-shooting bill. I had to write three emails to the customer service of their headquarter to finally resolve the issue. Finally, let me point out that two out of the four five-star reviews on google were written by former directors of Eltop Mettmenstetten itself!

Ligong Wang

excellent

s.

I was very satisfied with the Mettmenstetter team regarding the installation of my wallbox! They provided a quick and clear quote, carried out the work promptly, did a clean job, and immediately replaced the box after I experienced software problems. Now everything works perfectly! Highly recommended!

Urs Engelberger

Mr. Gebauer and Mr. Berisha installed two charging stations for us today. These two friendly gentlemen did a very professional and expert job. We would definitely recommend them. Thanks again, S.H.

Sara H

As an architect, I'm constantly faced with the challenge of selecting the right partners for demanding projects. Accordingly, I'm equally discerning when it comes to work on my own home. EKZ-ELTOP has now worked on our property twice and has once again confirmed why they are the right choice for me. Their consultation is clear, technically sound, and free of empty promises. Their employees are proactive, explain options clearly, and deliver work that is designed for long-term reliability. I would particularly like to commend Mr. Wille. This is precisely the attitude I expect from a partner I entrust with my own installations. For anyone who values competence, reliability, and an honest, technically sound approach, EKZ-ELTOP comes highly recommended.

O. Zirkelbach

I called to get a broken lamp repaired. Employee Andre Jetishi came by to look at it and quickly repaired it on his second visit. Excellent!

noah