Swissguide AG
Ackeretstrasse 3, 8400 Winterthur, Switzerland, Nohl
+41 44 444 39 39
swissguide.ch
super service
The site is offline half the time, so you can't access it when you need it. The portal takes almost two months, if not longer, to make changes to an address. That's a shame; customer data needs to be up to date. It would actually be a great portal, but the changes are taking far too long!
I'm no longer satisfied with the price/performance ratio! While Swissguide was a great company 10 years ago, unfortunately the opposite is true today. The worst part, however, is that a key account manager now wants to tack on an automatic contract extension. After 10 years of customer loyalty, I find this very embarrassing!!! When I tried to make a query, I got an "HTTP ERROR 500" error. So, money for nothing? That's unacceptable, stay away!
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