SCHILLER Schweiz AG
Bachstrasse 30, 8912 Obfelden, Switzerland, Ottenbach
+41 44 744 30 00
schiller-schweiz.ch
Monday: 09:00 to 12:30
Tuesday: 08:00 to 12:30
Wednesday: 08:00 to 12:30
Thursday: 08:00 to 12:30
Friday: 08:00 to 12:30
Saturday: Closed
Sunday: Closed
Five stars to the team leader of the technical support team, who went to such great lengths to process our support request. We truly appreciate your customer-oriented approach!
The support we received today far exceeded our expectations. Highly qualified dedication, coupled with excellent communication, was crowned with success. These are truly exceptional commitments to the patient! Such service is rare these days!
We are a large practice with 40 doctors. We own numerous ECG machines, spirometry machines, and ergometry stations, which unfortunately means we are dependent on this company. The service (despite contracts) is abysmal and is constantly deteriorating. We receive no feedback. Our request to replace the equipment with the management was arrogantly rejected. I recommend every potential customer to choose a different supplier and stop buying Schiller equipment.
A large installation has serious security flaws. Despite this, support has not responded for several days and, despite repeated requests, is unwilling to provide timely assistance in resolving the issue.
This company is now an absolute disgrace; two years ago it was completely different.
Good products with poor sales and service