NEUROSPEC AG — Stansstaderstrasse 10, 6370 Stans, Switzerland

There were some issues with the delivery, as my original package went missing. After I contacted Neurospec, Marcus was extremely helpful and immediately sent a replacement due to the urgency of the situation. I was very pleased with the fast and efficient service.

Laura Maenhout

When I ordered, I did not realize this was coming from overseas. Shipping was prompt. No issues with delivery/tariffs. Great communication from the company of the process of the order and tracking information. Company was very concerned I had a great experience and I had a feeling they would have gone above and beyond had I had an issue. Would definitely order again.

M. Delp

We have been using NEUROSPEC for a while now and have nothing but great things to say. We recently ran into a small issue and contacted NEUROSPEC who responded very promptly and answered all of our questions. I corresponded with both Marc and Max and was taken back by their prompt replies, professionalism, and amiable nature. NEUROSPEC went above and beyond what our lab group expected. This was my first experience contacting NEUROSPEC and I feel as if I had known Marc and Max for years. Their trigger box is top of the line, and their customer service goes above and beyond what I expect and have experienced from neurotech companies before! I highly recommend NEUROSPEC, both for their product (that they stand behind 100%) and their customer service.

Evan Hutcheon

I received great customer service, they were easy to work with and understanding of my clinical needs. What a pleasure to have found them!

Jenelle Sandy

NEUROSPEC AG is a great company, and what makes it stand out is the quality of its technical support. Marc has been incredibly helpful. He’s quick to respond, solves issues efficiently, and explains things in a way that’s easy to understand. It really makes a difference knowing there’s someone reliable and approachable on the other end when you need help.

maria magti

I've been working with Marc and NEUROSPEC AG for many years, and I can say without hesitation that they are highly recommended. Marc and his team consistently demonstrate a genuine commitment to ensuring that everything works smoothly and to supporting their clients in every possible way. Their depth of knowledge in the technology they provide is truly impressive, as is their willingness to help and resolve any difficulties that may arise. They approach every interaction with integrity, professionalism, and an evident sense of responsibility. NEUROSPEC AG is a serious and reliable company, and it is a pleasure to work with them. I wholeheartedly recommend them to anyone seeking trustworthy expertise and outstanding customer support.

Joaquín T. Valderrama