Delina Reinigungen und Umzüge GmbH
Rütiweg 77, 3072 Ostermundigen, Switzerland, Stettlen
+41 76 324 71 30
delinareinigung.ch
Delina has already handled my move twice, including apartment cleaning. Both times I was very satisfied: competent, reliable, and a very fair price.
The agreed-upon appointment was forgotten. They only got moving after I called, and even then, they were very late. A sculpture in front of the house was knocked down. That can happen, but to quietly and secretly put it back in its broken place is just awful. Furthermore, contrary to the service agreement, they charged for mileage. I took it as a tip, but I wasn't aware of the damaged sculpture at the time. Aside from these three issues, the guys were fine.
It worked perfectly.
Dear Andreas, Thank you for your feedback. We are very sorry to hear that you were not satisfied. We place great importance on providing the best possible support to our customers and want to ensure that everyone is happy with our services. Since your review unfortunately lacks details, we would appreciate it if you could contact us directly to explain the situation in more detail. This will allow us to find a solution together and improve in the future. You can reach us by phone or email – we are always available. Thank you for your time and your feedback! Sincerely, "Tedi" Tedros Gebregzi Delina Cleaning and Moving Services GmbH