KanalFritz GmbH — Belpbergstrasse 1, 3125 Toffen, Switzerland

Perfect !

Marco Corvi

A highly competent company. Fast, clean, and attentive. They tackle the problem head-on, seeking and finding suitable solutions without hesitation. Any necessary follow-up work is completed promptly and on time. Nothing is put off. Our problem, two days before Christmas, was resolved professionally and without delay. KanalFritz GmbH stands for competence, friendliness, punctuality, swift action, cleanliness, professionalism, and much more. Many thanks again for the exceptionally quick assistance just before the holidays.

Johannes Schaub

We needed to have our kitchen drain cleaned. The company was very helpful and accommodating (no long waiting times). I can therefore wholeheartedly recommend the KanalFritz team. Many thanks. Kind regards, Beat Steinhauer

Beat Steinhauer

Extremely flexible and very customer-oriented, I can highly recommend KanalFritz. Quality comes at a price. However, the price-performance ratio is excellent.

Alexander Bachmann

Avoid KanalFritz altogether. Our toilet drain problem wasn't solved at all by the young employee. Everything was misdiagnosed, and no attempt was made to actually resolve the issue. A loose screw that could be pulled out was deemed a major problem. Empty platitudes revealed that KanalFritz was never interested in solving the problem. The technician's hourly rate was far too high for the amount of work he actually did. To top it all off, KanalFritz sent us an exorbitantly priced quote that attempted to fix the problem. Anyone who thinks they can get repeat business after a poor initial assessment is incredibly naive. We were able to fix the problem ourselves using simple household items, and it's working perfectly again now. This is pure extortion!

W. Hunziker

Unfortunately, I can't recommend them. We were satisfied customers of Arpe years ago. Now we needed quick help unblocking our toilet. Even placing the order was very complicated. The woman on the phone seemed very unmotivated and didn't really know what she was doing. Nevertheless, a technician came the next day to fix our toilet. He seemed very unsure of himself and took a very long time. After three hours, the toilet still wasn't working. The technician made a phone call, and after another hour, he told us we would have to have the entire house's plumbing system cleaned. He left us with the blocked toilet. We quickly received an incredibly high bill and a grossly inflated quote. I called again and was put through to the managing director. I'd rather not write anything about that conversation. I've never experienced such arrogance and a complete lack of focus on solutions. By the way: One day after Kanalfritz came, another company came and cleared the blockage in 30 minutes...

Reto Malsori