Bossard AG
Steinhauserstrasse 70, 6301 Zug, Switzerland, Zug
+41 41 749 66 11
bossard.com
Monday: 07:30 to 17:00
Tuesday: 07:30 to 17:00
Wednesday: 07:30 to 17:00
Thursday: 07:30 to 17:00
Friday: 07:30 to 17:00
Saturday: Closed
Sunday: Closed
Maybe one of the greatest companies ever! Innovative, 200 y history and family owned international success story.
A once proud Swiss company is now a mere shadow of its former self! An order for an (out-of-stock) item was placed in December 2025, with a confirmed delivery date of week 6/2026. The delivery date was not met and, without any communication, postponed to week 11. An additional order placed in January 2026 remains unconfirmed even after six weeks. Furthermore, the company itself doesn't seem to know what has already been delivered and what hasn't; it appears to be mired in dysfunctional processes. Inquiries regarding any compensation for the inconvenience and resulting costs are curtly dismissed with reference to the terms and conditions.
Since KVT was integrated into Bossard, we've had even more problems. Delivery times are beyond anything I've ever experienced; we're not informed if something can't be delivered as agreed. Promised delivery dates aren't kept, etc. We'll only order from Bossard if there's absolutely no other option.
We were there as suppliers for a small company tour. A very modern and innovative family business that is a great asset to the city of Zug.
Excellent supplier! I explained the order situation over the phone, and Ms. Dao was able to help me very competently within 5 minutes. Thank you very much!
Always fast loading, friendly staff.