Hotel Residence Loren
Lorenweg 29, 8610 Uster, Switzerland, Uster
+41 43 466 90 72
hotel-residence-loren.ch
Bueno, déjame aclarar que este es un apartamento de hotel y no un hotel propiamente dicho. La recepción cierra por la noche y este lugar suele tener una máquina de auto check-in.||||La habitación está equipada con cocina integrada y lavadora para …
Tuvimos una experiencia absolutamente increíble en el Hotel Residence Loren. Desde el principio, el personal fue increíblemente servicial, permitiendo tanto el check-in temprano como el check-out tardío, lo que realmente mejoró nuestra estadía. Las habitaciones se limpiaban impecablemente todos los días, e incluso cuando un gran grupo de turistas se registró y las cosas se pusieron ruidosas brevemente, simplemente cerrar la puerta del balcón hizo que todo estuviera completamente en silencio. La ubicación es excelente, a sólo 15 minutos a pie de la estación de tren, muy céntrica y con fácil acceso al aeropuerto de Zurich. Todo el personal era amable, servicial y acogedor, y la comida era fantástica, la pizza en particular era absolutamente perfecta. A pesar de perder dos veces el corte del desayuno, reabrieron la cocina solo para nosotros, lo cual fue muy apreciado. Recomendaríamos absolutamente este hotel y nos alojaremos aquí de nuevo sin dudarlo. ¡Una verdadera joya escondida!
¡Impresionante! Enorme habitación para una cama doble, incluida una cama grande y un sofá cama, habitaciones y cama extremadamente cómodas, ¡se incluyó una lavadora dentro de la habitación! Impresionante ikr, el restaurante estaba delicioso, el único problema era la ubicación que estaba bastante lejos de otros restaurantes y tiendas de comestibles, ¡me encantó mi estadía en el hotel!
an extraordinary hotel, with a wonderful boss for 3 years we have been coming here in Switzerland and every time we choose Hotel Loren, the owner is a wonderful woman, we also came with our baby and every time we needed something she was always very quick to offer help, she always responds very quickly to messages and always welcomes us with love! very clean room, kitchen and bathroom, parking space and quiet place in the hotel courtyard, dreamy, every time we come with love, I am always at home in Hotel Loren! we love this location we love the staff♥️♥️♥️♥️♥️♥️♥️
I had a brief but wonderful experience at Hotel Residence Loren. The owner is very friendly and kind, just like all the staff. Rooms are clean and the place is a quiet one. I was in Uster for work but I would strongly recommend Hotel Residence Loren for anyone who want to visit Uster (work,vacation).
This hotel managed to double book a room for me and then insisted they have not done so and the error was due to me (which it definitely was not). At the front desk the lady explained that it would be ok and charged me for one room and then proceeded to email me later saying I should pay for both rooms. A really awful and sorry customer experience and not a place I'd want to re-visit any time soon. The room itself was bare with lots of noise from a nearby train. Most importantly the customer service has been terrible, a sure sign of a place that doesn't deserve people's business. I hope they improve, but right now I'd recommend strongly avoiding this business. Edit: as one can see in the reply, the hotel simply cannot accept it is in the wrong about something and will instead choose to berate guests, I recommend avoiding such businesses including this one!