MHZ Hachtel & Co AG
Eichstrasse 10, 8107 Buchs, Switzerland, Buchs ZH
+41 848 471 313
mhz.ch
Lundi: 08:00 to 12:00
Mardi: 08:00 to 12:00
Mercredi: 08:00 to 12:00
Jeudi: 08:00 to 12:00
Vendredi: 08:00 to 12:00
Samedi: Closed
Dimanche: Closed
Pas vraiment axé sur le client. Pas intéressés à proposer des solutions à leurs clients finaux et plutôt centrés sur (leurs) problèmes. La personne à qui j'ai parlé avait l'air ouvertement ennuyée lorsque j'ai posé des questions sur les solutions de rideaux personnalisés.
Excellents produits, large choix, service client fiable. Je commanderais à nouveau avec plaisir. 💋👍 Merci pour les stores plissés ! …
Excellent service client avec un temps de réponse rapide. J'avais besoin de nouveaux patins de tension pour un vieux store plissé MHZ, qui m'ont été envoyés gratuitement et immédiatement. Merci!
Super friendly and competent service from Ms. Kristina Kaufmann. She replaced the cords in my two pleated blinds within an hour on the same day. Top service and a great product! I'm enjoying them again very much; thank you again to everyone!
After three follow-up emails requesting a simple price list, I received only an aggressive reply asking for my customer number, which I don't have since I specifically wanted to know the prices. Since then, I've received no further response despite my follow-ups. This is completely unprofessional and suggests opaque and discriminatory pricing practices.
We've had these pleated blinds for decades; they're truly second to none. Recently, a consumable part broke. The service was sensationally fast; the replacement part arrived within a few days, and everything was repaired quickly. Now that's what I call good products: functional and durable because they can be repaired even after years. I highly recommend them.