Knörr & Stoll AG
Moosstrasse 21, 3429 Hellsau, Switzerland, Hellsau
Lundi: 09:00 to 12:30
Mardi: 09:00 to 12:30
Mercredi: 09:00 to 12:30
Jeudi: 09:00 to 12:30
Vendredi: 09:00 to 12:30
Samedi: 09:00 to 12:30
Dimanche: Closed
Très peu professionnel, j'ai appelé quelques jours à l'avance pour visiter une voiture et la tester, j'ai appelé une deuxième fois et posé des questions sur l'état, le vendeur au téléphone m'a dit qu'elle était en très bon état et n'avait que des marques mineures. Quand je suis arrivé (90 minutes de route), le vendeur m'a dit que je ne pouvais pas le tester. Après l'avoir convaincu que j'avais conduit 90 minutes dans chaque sens pour cette voiture, il a organisé un essai routier. La voiture était presque impossible à conduire, la deuxième vitesse était complètement cassée et le système I Drive ne répondait pas. Quelle perte de temps et quelle blague de vendeur, Je ne le recommanderais à personne
Service très professionnel et grand choix de voitures de haute qualité. Je recommanderais certainement ce garage et c'était un plaisir de faire affaire avec le propriétaire.
Garage supérieur
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...very peculiar practices... The vehicle was sold with a valid roadworthiness certificate (MFK) and service, including a 2-year warranty... In reality: The roadworthiness certificate was over a year old, I ended up having to do the service myself, the vehicle had defective brakes that needed immediate replacement, and nobody wanted to know anything about the warranty... That had to be purchased separately... Strange, the ad said something completely different. A month later, the diesel hose came loose in the middle of the highway... I had to be towed, along with a horse trailer and horse. Result: The hose had already been patched once, but only temporarily... Then I was promised winter rims, which I'm still waiting for. Returning the car went like this: Sorry, we have to leave right now, the car is over there, park yours there, have fun with it, and goodbye... Great service, I must say. My registered letter was completely ignored, and the boss is always on vacation... Strange... Once and never again.
My partner and I had the opportunity to view a BMW last week. On the drive home, we both agreed that we've rarely encountered such competent, down-to-earth, and friendly car dealers. Even though, unfortunately, we didn't end up buying the car (😭), I'm incredibly grateful for your honesty and openness. It's clear that your customers are happy with their new vehicles, and it shows. I'll definitely keep an eye on the cars you offer. 🙏🏼 Thank you so much! 🤍