Longines
Les Longines 8, 2610 Saint-Imier, Switzerland, Mont-Crosin
+41 32 942 54 25
longines.com
Montag: 08:00 to 17:00
Dienstag: 08:00 to 17:00
Mittwoch: 08:00 to 17:00
Donnerstag: 08:00 to 17:00
Freitag: 08:00 to 17:00
Samstag: Closed
Sonntag: Closed
Mein Mann hat mir vor 2 Tagen eine Longines-Uhr gekauft und die Uhr erhalten. Die Batterie ist leer, mein Mann hat bei Longines USA angerufen und er wurde für 1 Stunde und 40 Minuten in die Warteschleife gelegt. Unglaublich, sehr schlechter Kundenservice!! Unglaubliche Longines!!😫😩🤦🏻 …
Hallo an die gesamte Longines-Familie. Der Grund, warum ich diesen Kommentar mache, ist, dass Sie nicht wissen, wie man Uhren herstellt. Wenn man sich andere Kommentare ansieht, hat Ihr Museum viel Lob erhalten. Ich denke, es wäre für alle besser, wenn man sich im Museumsmanagement engagieren würde. Ihre vollautomatische Flaggschiffuhr, die mein Vater von seinem Arbeitsplatz geschenkt bekam, funktioniert nicht. Ihr Landesvertriebshändler in der Türkei hat auf unsere Bitte um eine Überprüfung nicht geantwortet. Sie sind mit Abstand der schlechteste Uhrenhersteller, den ich je erlebt habe.
Erstaunliche Museumsführung. Ich hatte seit 1986 vor, Longines zu besuchen, und heute ist es endlich passiert. Endlich habe ich meine Longines-Uhr zur Wartung und zum Austausch des Armbands eingereicht. Ich kann es kaum erwarten, zurück zu kommen.
The BEST WATCHMAKER WITH THE OUTMOST CUSTOMER SERVICE! I would like to share my unforgettable experience with LONGINES factory in St. Imier, Switzerland! I personally left my watch in the Longines factory for full service 5 weeks ago and come back to again personally collect it just today! The quality of the service is exceptional and extremely exceeded my expectation! The customer service approach is very personal and to an extensive level of quality. Me and my wife had a private guided tour in factory museum and we ended up with delicious Longines chocolates and coffee later the same day. I was given my full serviced watch with a 2 year full warranty and it looks like I am just buying it from the VIP retailer. Not only the watch is again brand new but it also has got some complementary visual free genuine upgrades! New hands and crown are in place with a new alligator strap! Woow!WOOOW! I could hardly describe all the positive emotions I have been through this day but what I could clearly say: I own some other and more high profile Swiss watch brands but I have never experienced such a high level and outstanding customer service and personal approach as I experienced for the last 5 weeks! That company is extraordinary in the way it makes you feel! I felt like I am at the right place and at the right time with the most accurate and reliable watchmaker! THANK YOU LONGINES TEAM FOR MAKING ME FEEL PART OF YOUR PAST, PART OF YOUR DEVELOPING PRESENT AND PART OF YOUR GLORIOUS FUTURE! YOU ARE NOT JUST ACCURATE BUT YOU ARE THE RULER OF THE SWISSTIME HISTORY! P.S. with the outmost special thanks to SOPHIE ROBYR RACINE
A fantastic horological institution with the greatest history spanning over almost 200 years. A visit to the beautiful museum in Saint Imier is an absolute must. It is a hidden gem which deserves to be more widely known.
Fantastic museum of an excellent watchmaker. Tours only, so be sure to request a reservation beforehand. Very well curated and put together. A more intimate feel than the Patek museum. Our guide clearly enjoyed her job and enthusiastically walked us through the history of the brand. Excellent pieces on display. Highly recommended.