Bergwirtschaft zur Alpgschwänd — 6052 Hergiswil, Switzerland

We visited as a group of 6 adults and 2 children under the age of 6. We were informed that the restaurant was busy and that a table might be available in approximately 30 minutes. This was completely understandable and we agreed to wait. After spending that time outside in –5°C with two young children, we returned as suggested, only to be told again that no table was available. This was repeated, despite clearly visible tables and seating arrangements that could have allowed some adjustment. The issue was not capacity, but the absence of any attempt to find a solution. No flexibility, no initiative, and no consideration for a patient group with small children. Interestingly, a table became available precisely when we decided to leave. Unfortunately, at that point our gondola was ready to depart — for which we still paid, of course. Excellent timing. Busy days are understandable. What is harder to understand is a complete lack of hospitality beyond stating “no” several times. A small amount of flexibility and common sense would have changed this experience entirely.

Gregory Troy

Appreciate the service. Very friendly. Ambience is a top notch 👌. Excellent food.

İsmail Aras

Nice restaurant with magnificent view of the Lucerne lake though we can only see that time due to fogs. You can take the cable car from Hergiswill or you can trek up to the restaurant and take the cable car to go down which we did.

VILMA (Khun Vi)

The location is amazing. You eat while you see the view of Lucerne. The food was very tasty and the staff friendly. We loved it.❤️❤️

Christina Androulaki

Delicious food, gorgeous view and great service. I started with the duck liver. I’m usually not too keen on liver, but i’m glad I tried this time. Very soft and doesn’t have that usual metallic liver taste.. This dish is an absolute must. Do not leave without having tried that. I proceeded with Cordon Bleu. Although this was filling, it did not satisfy my hunger needs, hence asked for Älplermaccaronie as I was in Switzerland for only short period of time, and needed list to tick off. I find it a little bit sad how normal it is to serve Cordon Bleu with fries on the side. Fries are just fries, nothing unique, just a stomach filler. I reckon instead of fries there should be an option to have Älplermaccaroney. At last I had a Cremeschnitte.. it was good, but nothing special. I wish I studied the options a bit better. I was really full at this stage, therefore wanted something light. Honestly, great spot. Been here like 7 years ago and was looking forward to visit again. Next time i visit Switzerland, i will return to this restaurant.. for sure. The view is unreal as others have pointed out, and the prices are extremely reasonable. Thank you

Marlon Lin

Very good food, beautiful atmosphere, friendly but slow service. We were the first to sit down for lunch but were only allowed to order food after five other tables were fully serviced. That was after we told the waitress we were ready to order, which also only took <five minutes. Didn't bother me too much, just don't be in a rush if you visit here. The food was well worth it. Although I would prefer thicker fries over julienned ones.

Phenix