Cheminéebau Stutz AG — Lielistrasse 2A, 8903 Birmensdorf, Switzerland

Avoid! Oh, never mind, they will avoid you themselves. Had maintenance done on my gas fireplace by Cheminee Stutz AG two years ago. The specialist said a part needs replacement, he will order it and call to schedule repair. One year later, nobody had called. I called them to remind, and they disappeared for another year. Called a month ago to schedule maintenance, they promised a callback, nobody called. Called at the writing moment, the person on the phone said nobody will call me back within the coming week to schedule an appointment for a future (!) date. And that I were free to look for another company.

Gi Ci

Perfect installation, sensational product. The non-Stutz costs (plastering and painting) which were guesstimated in the offer were off the wall high. ie 1000.- for 2 hours of painting work. Therefore only a rating of 3 stard.

Roy Steffen

Very pleasant consultation, even after closing time. The fireplace was customized and designed to my individual wishes. The installation went flawlessly, and I was always kept informed about the next steps. Even after the sale/installation, I received helpful assistance with any questions regarding the fireplace's operation. A very friendly team and a knowledgeable contact person for all things related to fire.

Pat Huber

Unfortunately, I can't comment on the company's consulting or work methods, as I don't need a stove or fireplace. However, I did send an email inquiry about a fiberglass cord. I need the cord for a private project (a smoke generator for a soapbox car). Unfortunately, this cord isn't available in small quantities anywhere in Switzerland. My follow-up phone call was answered very politely, and I was connected with a knowledgeable employee. Luckily for me, they even had some of this "cord" in stock at their local warehouse. I can pick it up the same day. I think such friendly people can't possibly deliver bad work. In conclusion: If I ever decide to renovate or build a new fireplace, I'll gladly contact you again. Thank you for your efforts.

Marcel Fellmann

Requested a service appointment 5 times in a 3-month period (broken fireplace door). They told me each time that Mr. Stutz would call back. He never did. The last time I called the office, they even said they weren't interested. They're willing to sell, but they're not interested in service (the warranty has expired). We can't recommend them.

Chris D.

I had a fireplace installed by the Stutz brothers two years ago. Excellent service from the initial planning stages to the finished product. I'm very satisfied and highly recommend Stutz!

Clau Dina