Umzug Zürich AG — Birkenstrasse 21, 8306 Wangen-Brüttisellen, Switzerland

We would recommend this company. The moving team were very good and worked well. We had a couple of small damages but nothing to worry about. Helpful and friendly guys. The team leader knew exactly what to do in respect of dismantling and rebuilding larger pieces of furniture. The final price was higher than that quoted but was discussed and agreed. The cleaning was also carried out by the same company. Very good service and special thanks to Muhammed for the sparkling end product.

Robert Pearce

Both my boyfriend and I hired this company to move from our apartments to a new one. The two teams were perfectly synchronised, they worked very well and professionally, we didn’t have any damage and also had some laughs with the movers. I’m very happy of my choice 🥰 …

giuliabstylecoach

They came to evaluate the apartment and the estimated costs. I think I never had such a funny encounter in my life. The guy smiled a lot and offered us a rate that was at least double the ones of the others, both for cleaning and moving. However, the offer that we couldn’t refuse included: - infinite (used) boxes FOR FREE, just need to pay 60 francs as a fee to get them and for them to take them away 💀 but hey apart from that 60 francs they are free 💀🥀 - an unbelievable offer where the guy would offer us to pay only for 3 men + a truck, instead of the foreseen 4+2. Just for the offer to contain 4+2, ignoring completely the great offer that the guy mentioned before 💀💀 If that is how they present themselves, I can only imagine how they work. It’s nice to see that the circus is in town the whole year tho.

GUSCIO kajdgkvaDG

Beware of this company for moving and cleaning services! My personal experience with Umzug Zurich AG was very different from the reviews published on their webpage. Service was unprofessional, the company missed agreed deadlines for cleaning services, customer support was inexistent and the manager of the company was extremely rude. The company has a common name, uses several addresses and cannot be found in many review pages such as trust pilot, hence it its difficult to write online reviews of their poor performance. I hired Umzug Zurich for moving out of a rented apartment (1st move), storing my furniture, cleaning the apartment from where I moved out, and transporting my furniture and assembling it at my new address (2nd move). On the first move, three employees of the company showed up without enough material to protect, properly, my Tv, computer screen, iron station, mirrors and edges of the furniture, even if I had asked the sales representative, expressly and in writing, for special protection for these items, especially mirrors and lamps. Fortunately, I had packed, myself, to save time with the move, the computer screen and iron station in their original boxes, with original styrofoam corners, which I had kept, avoiding damages to these items. The employees had only a little quantity of plastic foil, which was not enough and I had to cut up a few cardboard boxes rented from the company to protect the TV, mirrors and lamps. Boxes marked as fragile were recklessly moved to the company’s truck, one of the employees used his own teeth to cut tape… Immediately as I was confronted with this service standard, I called the company to complain and ask for more care with my personal belongings, especially fragile items. The matter was escalated to the manager of the company who asked if I had moved in Switzerland before, asked how expensive the furniture was, and told me that the company used to treat furniture that was far more expensive than mine the same way without a problem, and informed that any damage would be compensated by the company’s insurance. Needless to say that a professional moving company should understand that the value of personal objects go well beyond their cost. The result is that my two sideboards arrived at the new address with scratches and dents in the wood. I reported the damages, indicating that they were not big enough for a claim of new furniture, but I wished the visit of a carpenter to repair the furniture. I was asked to pay the bill and accept a CHF 20 compensation that, in Zurich, would not even cover a visit for an estimate. On the date scheduled for the cleaning of the apartment I was moving out of, no one appeared from 8am to around 7pm. I missed a whole working day with complaints, and at around 7pm two cleaning ladies appeared to take a look at what could be done. The cleaning took place in the morning of the next day, when I had to hand over the keys of the apartment to the new tenant midday. Again, despite of the fact that I had specified several times the date when the cleaning service should be provided, the company challenged me, and only reacted upon written proof of what I was telling, instead of quickly addressing the matter. Fortunately, the landlord and the new tenant were very accommodating and only claimed a new shower head, that was incorrectly cleaned and ended up all stained, and did not review the sunblind, external window frames etc. In short, I paid CHF 850 for a cleaning service that my cleaning lady could have easily done for CHF 300. On the second moving date, from the storage to the new address, the move was scheduled for 2pm and until 3:30pm no one appeared. The company blamed the traffic. Fortunately, this move was outsourced to an experienced professional and I had no additional trouble. To keep it short, I paid the full capped budget of CHF 2260 for the move, and CHF 850 for cleaning services for services that would be less stressful and done more responsibly with a couple of friends.

fabiola costa

We had a great experience with Umzug Zurich. The team was punctual, professional, and handled all our belongings with great care. Everything went smoothly from start to finish, and their friendly attitude made a stressful day much easier. Highly recommend for anyone moving in the Zurich area!

Chiara Kessler

My compliments for both moving and cleaning services! Really professionals with zero damages and zero penalty from the landlord of the apartment! I totally recommend them and I have zero connections with them in the past bad definitely I will ask my colleagues to use them! Cheers guys thank you

Alexandros Bostantzoglou