Laundry — 3823 Lauterbrunnen, Switzerland

September 2025/ Small but effective. The hotel front desk can contact the man that can help if needed, he comes out of the door between the hair salon and the laundry room. I’ve added some photos of the machines that I scanned with translate, I hope it helps. Grab a beverage locally and respectfully wait on the benches outside, enjoy and watch the world go by.

Yampa Blue

It's not huge to so just stick to socks, underwear and T-shirts, the necessities. Put your clothes in and shut the door. Hit 1 then put the coin in the top slot! Spin the dial on the washer and pick an hour. That's plenty! Be back on time. Then move your clothes to the dryer and hit button for 2 and put coin in top slot again and pick "denim" for the longest highest heat setting. It's better if you babysit the dryer and every half hour or so move stuff around. Follow all the other reviews for more info. They were all helpful including the pictures in English!

Julie Kline

As other reviews have mentioned, the dryers are not great. After a great deal of time the clothes were still damp. I changed the last 30 mins to the hottest setting (Denim) and that got the last of it dry. Better than fully wet but considering we except a dryer to actually dry it is disappointing. The washers worked okay. Word of warning: if the older gentleman who looks after the laundry is around when you use the laundry then expect to be treated rudely. If you are even a few minutes late back to remove your clothes from the washer or dryer then you are told off and he buzzes around double checking everything you do. I started the dryer and he told me to come back after 1 hour to check it even though it's set to go for 2 hrs. Extremely poor customer service. Treated as if you are a nuisance rather than a paying customer. I wouldn't use again unless absolutely necassary.

Mel Angus

This is a coin laundry facility provided for public use by Hotel Silberhorn. You can find a sign to “Laundry” next to the hair salon. Many other google reviews mentioned the dryers here are “ventless” and therefore aren’t very effective. I saw those reviews so didn’t even try to use the dryers. (Hanging clothes in my hotel room overnight was sufficient to get them all dry.) The washers are perfectly functional. I bought a laundry detergent pod for 1 franc from the reception of Hotel Silberhorn, then paid 5 francs for a 40C washer cycle, which finished in 1h20m or so. A hotel staff instructed me to put the laundry detergent pod in first, before putting my clothes in, saying that this prevents the pod from getting caught in the gap. Be careful and return to the laundry room in time when your laundry is about to finish. This is (1) to be respectful of others waiting and (2) to make sure you can open the door before the electricity cuts off because your $$ runs out. The laundry service is scarce in a touristy place like this, and therefore I had to wait around the laundry room for about an hour for a washer to become available.

Stephanie Wang

It’s not great, but if you need your clothes washed in Wengen it gets the job done. My pro tips: 1. You need CHF. The front desk can break CHF bills for the 5 CHF coins you need. 2. The dryers are not good. Plan to dry some clothes in your room. 3. The boxes that accept your 5 CHF coins are time based. To help with the dryers you can run an extra spin cycle when you’re done washing. It will save you time drying. Schleudern/Abpumpen on the machine. 4. Grab a beer and snack from Coop. It all takes a while.

Tim S

DON'T WASTE YOUR FRANCS & TIME! Plan ahead & go elsewhere. There are no refunds & no signs to tell you that the washer furthest away from the laundry door DOESN'T WORK & will lock your clothes in the washer. Luckily the receptionist at the Hotel Silberhorn knew the tool to bring to open the washer door. If you're going to wash, focus on washing & don't expect the dryer to work. Dry inside your hotel room.

Lily