Innovenergy GmbH — Lengenacherweg 6, 3860 Meiringen, Switzerland

The disappointment is immense! When I bought the salt batteries, I thought I was doing something good… “for the environment.” From the very beginning of my “solar system with salt battery project,” many things went wrong, and with the first problems, I encountered the worst service I have ever experienced! Innovenergy is a complete disappointment. Their customer service is particularly unacceptable – Mr. Max Ursin has proven himself to be utterly dishonorable. Instead of addressing my inquiries and problems, I was ignored and strung along for months. I have never experienced such unprofessionalism. If you expect good service and reliability, then steer clear of this company and Mr. Ursin. Now the company is insolvent, which doesn't surprise me at all. They've left many customers with a mess, and me with defective batteries. I hope Mr. Ursin will be held accountable.

Simon Bosshard

Unfortunately, I had a very bad experience. The battery only delivered 4 kW of charging power instead of the promised 9 kW. I had to pick it up again. They made empty promises for months. Definitely not recommended.

Marcel Sohler