Theo Graf AG
Brüelgass 39, 8197 Rafz, Switzerland, Rafz
+41 44 868 10 70
theograf.ch
Monday: 8 to 23:45
Tuesday: 8 to 23:45
Wednesday: 8 to 23:45
Thursday: 8 to 23:45
Friday: 8 to 23:45
Saturday: Closed
Sunday: Closed
We recently called Theo Graf almost as an emergency, needing to quickly restore a parquet floor. Theo Graf dropped everything and took excellent care of the damaged floor. In no time at all, the floor looked brand new again, and we were able to get on with our business without delay. Excellent service! Thank you, Theo and team!
We had all the windows in our house replaced. Our window renovation went perfectly. Theo Graf AG arranged all the necessary tradespeople and coordinated the schedules. We didn't have to worry about a thing. It was also interesting that we were able to visit the window production facility in Rafz. From the initial consultation to the final installation, everything went smoothly. We highly recommend Theo Graf AG.
Decades of excellent collaboration on bathroom renovations and building refurbishments - highly recommended!
We had a window enlarged, and the result is excellent. Even though a small mistake crept in (wrong color window frame), all the employees worked honestly, competently, and quickly, corrected the error without hesitation, and we are very satisfied with the result. A few weeks later, we urgently needed a technician because a 10-year-old balcony window was sticking; this too was resolved very quickly and easily by the Graf company. Top-notch service!
We had 16 windows replaced in our detached house, which dates back to the 1980s. The consultation was excellent, and the specifications we ordered, including the glass, color, and hardware, were implemented quickly. We even got a short tour of the workshop and production line – it's something you have to see. We are very satisfied, thank you.
It took a full three weeks to get the quote, despite multiple phone calls and emails. The man who measured the window quoted a lower price than the one in the original quote. We then scheduled an installation appointment, but unfortunately, this appointment was canceled just two hours beforehand. The window was still with the carpenter and far from finished. The entire project took seven weeks. It was good that at least the order could be canceled without any problems. Frustrating! The staff were always friendly. Therefore, I can only give them one star.