Rüegg Cheminée AG Switzerland — Studbachstrasse 7, 8340 Hinwil, Switzerland

Possiedo una stufa prismatica Opal SI da 24 anni. Avevo bisogno di alcune informazioni sulla manutenzione. E voilà, mi mandano un pdf. Ottimo servizio!

Ko Stoel

Perfezione del fuoco e della qualità

AGNI Salons

Da due anni installiamo un caminetto Rüegg della ditta "Art of Fire". We're absolutely thrilled with the fireplace and the service from the manufacturer, Rüegg. Dopo due anni abbiamo avuto un piccolo problema con l'apertura del cofano. Il produttore, rappresentato dal direttore delle vendite, il signor Grudnick, è venuto a casa nostra e ha risolto il problema con due spray. Ci ha anche dato alcuni consigli utili. Tutto sommato, un servizio fantastico.

Maik Freer

Outstanding service and excellent workmanship! We had our fireplace glass replaced by Mr. Knauf and are absolutely thrilled with the service. Mr. Knauf was extremely professional and worked very cleanly. The consultation was expert, and the new glass was installed perfectly. The entire process was straightforward and carried out at a fair price. Thank you so much for the great work!

Lucie Müller

Thank you for the technical follow-up regarding spare parts for a RUEGG fireplace. Installation probably done 30 years ago. Without a serial number, after numerous discussions with the Swiss company's technical department, we finally identified the correct parts. Very good follow-up of my request.

Jean-claude Masculie

I'm absolutely impressed with Ruegg's customer service! I bought a used Sparflam Sigma fireplace and had it shipped to the Philippines. I had several questions about the installation (the local craftsmen here have never seen a fireplace before), which both the customer service and technical service patiently answered. They also sent me all the documentation for the device. It's a pleasure to work with. We're looking forward to the installation and commissioning!

Marc Daubenbuechel