Longines — Les Longines 8, 2610 Saint-Imier, Switzerland

Mio marito mi ha comprato un orologio Longines, 2 giorni fa ho ricevuto l'orologio..... la batteria è scarica, mio ​​marito ha chiamato Longines USA ed è stato messo in attesa per 1 ora e 40 minuti 🙄🤦🏻Ho inviato un messaggio alla pagina di Facebook Messenger e mi hanno detto che mi chiameranno quando vorranno??? Incredibile servizio clienti molto scadente! Longines incredibile!!😫😩🤦🏻 …

Jackie Hill

Un saluto a tutta la famiglia Longines. Il motivo per cui sto facendo questo commento è che non sai come realizzare orologi. Guardando gli altri commenti, il tuo museo ha ricevuto molti elogi. Penso che sarebbe meglio per tutti se tu fossi coinvolto nella gestione del museo. Il tuo orologio di punta completamente automatico, regalato a mio padre dal suo posto di lavoro, non funziona. Il tuo distributore nazionale in Turchia non ha risposto alla nostra richiesta di revisione. Sei di gran lunga il peggior produttore di orologi che abbia mai visto.

Şhp Trn

Incredibile tour del museo. Avevo intenzione di visitare Longines dal 1986 e finalmente è successo oggi. Alla fine ho inviato il mio orologio Longines per l'assistenza e la sostituzione del braccialetto. Non vedo l'ora di tornare.

Alex Edmont

The BEST WATCHMAKER WITH THE OUTMOST CUSTOMER SERVICE! I would like to share my unforgettable experience with LONGINES factory in St. Imier, Switzerland! I personally left my watch in the Longines factory for full service 5 weeks ago and come back to again personally collect it just today! The quality of the service is exceptional and extremely exceeded my expectation! The customer service approach is very personal and to an extensive level of quality. Me and my wife had a private guided tour in factory museum and we ended up with delicious Longines chocolates and coffee later the same day. I was given my full serviced watch with a 2 year full warranty and it looks like I am just buying it from the VIP retailer. Not only the watch is again brand new but it also has got some complementary visual free genuine upgrades! New hands and crown are in place with a new alligator strap! Woow!WOOOW! I could hardly describe all the positive emotions I have been through this day but what I could clearly say: I own some other and more high profile Swiss watch brands but I have never experienced such a high level and outstanding customer service and personal approach as I experienced for the last 5 weeks! That company is extraordinary in the way it makes you feel! I felt like I am at the right place and at the right time with the most accurate and reliable watchmaker! THANK YOU LONGINES TEAM FOR MAKING ME FEEL PART OF YOUR PAST, PART OF YOUR DEVELOPING PRESENT AND PART OF YOUR GLORIOUS FUTURE! YOU ARE NOT JUST ACCURATE BUT YOU ARE THE RULER OF THE SWISSTIME HISTORY! P.S. with the outmost special thanks to SOPHIE ROBYR RACINE

Tihomir Trendafilov

A fantastic horological institution with the greatest history spanning over almost 200 years. A visit to the beautiful museum in Saint Imier is an absolute must. It is a hidden gem which deserves to be more widely known.

Olivier Odelin

Fantastic museum of an excellent watchmaker. Tours only, so be sure to request a reservation beforehand. Very well curated and put together. A more intimate feel than the Patek museum. Our guide clearly enjoyed her job and enthusiastically walked us through the history of the brand. Excellent pieces on display. Highly recommended.

Josiah Cameron