meier elektro ag oberglatt
Kaiserstuhlstrasse 34, 8154 Oberglatt, Switzerland, Oberglatt ZH
+41 43 411 10 11
meier-elektro.ch
Montag: 8 to 23:45
Dienstag: 8 to 23:45
Mittwoch: 8 to 23:45
Donnerstag: 8 to 23:45
Freitag: 8 to 23:45
Samstag: Closed
Sonntag: Closed
Es gelang mir ganz spontan, kurz vor den Weihnachtsferien, einen Termin zu bekommen. Ein superfreundlicher Techniker hat sich um den Einbau meiner beiden neuen Lampen gekümmert. DANKE SCHÖN!
Nach sechs Tagen Wartezeit wurde der Termin für die neue LED-Beleuchtung im Badezimmer aufgrund von Personalmangel verschoben. Dies wurde jedoch kurzfristig ermöglicht. Der freundliche Monteur kam von der Baustelle und erledigte alles pünktlich und zuverlässig. Vielen Dank, dass Sie dies vor Ostern möglich gemacht haben.
Für den Anschluss dieses blauen LAN-Kabels hat mir die Firma meier-elektro in Oberglatt CHF 150.80 (!) in Rechnung gestellt. Da ich dies nicht akzeptieren wollte, beschwerte ich mich schriftlich bei ihnen. Nach mehr als sechs Monaten wurde mir schließlich mitgeteilt, dass man immer noch auf den Rechnungsbetrag stehe, obwohl mir das Kabel selbst nicht in Rechnung gestellt worden sei. Ernsthaft? Fantastischer Kundenservice. Mit solchen Leuten möchte ich wirklich keine Geschäfte machen.
I needed to have the bathroom ventilation system replaced. From scheduling the appointment to the installation, everything went smoothly and quickly thanks to a friendly installer, Merc :-)
Unfortunately, we had a very bad experience with Meier Elektro. Their KNX specialist wasn't as specialized as advertised and, after several failed attempts to fix the problem, managed to damage our touch panel, which then had to be replaced. We were without a working outdoor camera for over a year, and that also had to be replaced as a result. However, they still billed us for the new touch panel, which I consider an absolute outrage. Meier Elektro damaged our perfectly good touch panel, and we have to pay for the replacement, even though we didn't get to choose it! 🙈 They advertise themselves as Hager KNX specialists, but they clearly lack the necessary skills. Finally, it's worth mentioning that we live in a standard single-family home and simply wanted to connect the touch panel to the outdoor camera after the connection was lost.
This company was recommended to us by the general contractor Pedrocchi in connection with a new construction project, who has since ended their collaboration with them. The idea was quite simple: everything in the house (lights, heating, garage, ventilation, etc.) was to be integrated with KNX. Each floor was also to have its own circuit breaker. Multimedia cabling was also to be installed in all rooms. Meier Elektro was very open to the idea and asked several questions, which made a good impression on me. Unfortunately, it turned out that the project manager at the time was just a paper tiger (i.e., he knew what he was talking about but couldn't put it into practice). Furthermore, it is suspected (everyone claims something different) that an agreement had been made with the general contractor to primarily use trainees for the work. Consequently, nothing was actually carried out as desired. Devices were replaced with cheaper alternatives without consultation. It later turned out that some components were incompatible with each other. None of the "professionals" checked anything. It should be mentioned that I was allowed to suggest and procure my desired KNX components myself, as they claimed to only be familiar with Hager components. (I wouldn't blame any electrician for laughing on the floor right now.) Furthermore, we were repeatedly accused of being too "demanding" and constantly changing our ideas and opinions. This escalated to the point where we refused to pay a large invoice (which was simply a lump sum) and requested a detailed invoice and proof of the work performed. To our genuine surprise, this never materialized. Well, we put the money we saved to good use, achieving our goals ourselves. Conclusion: Not really recommended. Nice team, but poor know-how and even worse execution. And we're talking about a single-family home here. Three stars because, despite everything, some work was done, and with one exception, everyone was and is very friendly.