azone.ch
Zürichstrasse 2, 8134 Adliswil, Switzerland, Adliswil
+41 43 534 57 25
azone.ch
What a wonderful experience purchasing from Azone. I recently purchased a Sony Theatre Quad sound system and Sony subwoofer. I emailed them during Black Friday for the deal of the day on the above components. Obviously being one of the busiest days of the year for most businesses they took a few hours to get back to me. However due to the already fantastic price they were offering me I decided to purchase the system anyways. Literally a minute or so afterwards they came back to me with a better price. I emailed them immediately to notify them of this and within minutes they responded to me saying that they would refund the difference to my credit card. In this day and age to find such a honourable and reputable business is very rare. The whole interaction was just a pleasure and I received the system within days. A big thank you to Simon and the team at Azone. I would no hesitate in buying from this wonderful business. And I certainly will in the future for any of my AV needs.
I ordered a coffee grinder and when it hadn't arrived a couple of days after the expected date I contacted them for information. The replied very rapidly to apologise and with a promise to find out what had happened and within a day called me back to explain the situation (a simple mix-up) and with a new date of delivery. I received the grinder on that date. Despite the initial issue, I was very impressed by the speed and personal nature of their response. I'd use Azone again in the future.
My experience from a couple of years ago was excellent. They arranged the installation of an LG OLED G1 to the wall with specialists. Carefully delivered the speakers home and loaned an AVR for over a month while I waited for mine to arrive.
I recently had the pleasure of purchasing not one, but two incredible streamers from Azone (EverSolo DMP-A6 ME & STD editions), and I couldn't be happier with my experience. What made my experience even better was the fantastic service from Azone. The delivery was extremely fast, and the transparency and clarity of the information provided were top-notch. Every step of the process was smooth and reassuring. I highly recommend Azone to anyone looking for high-quality audio products and exceptional customer service. Thank you, Azone, for a wonderful buying experience and for your dedication to quality!
Recently purchased a full KEF sound system from azone and had an excellent experience. While being on the market for more than a decade, the company still feels like a start up in the best sense - with a superb, very personal, fast and expert customer service, flexibility and also very competitive prices. I'll be shopping here again.
What a great experience it was buying from this shop today. I was not able to go into the shop to ask questions but this did not matter. I had a back and forth in emails with the shop until I was happy. They provided recommendations, processed my order, and are letting me know when it arrives in store as I opted to pick it up. Excited to do further business with them