Historisches Hotel Bären
Griesalpstrasse 60, 3723 Reichenbach im Kandertal, Switzerland, Kiental
+41 33 676 11 21
baerenkiental.ch
The hotel is located in a quiet area with a beautiful view, which was definitely a plus. The hygiene was good and the room was clean.||Unfortunately, the overall comfort and hospitality were disappointing. The bed was very squeaky and the …
Location is definitely wonderful – you can take some really nice pictures right from your balcony. Service was not so good; it was hard to find any staff member around. The guy on the phone was not pleasant at all. Pictures on Booking.com are exaggerated – in reality, rooms are much smaller, and the big minus for me was that the privacy of the "private" jacuzzi on the balcony was not so private. There are no walls separating the balconies, and it's quite easy for people above you to see what's happening in your jacuzzi. There was an automatic awning – for sure, but it was not enough to hide you completely. Bear that in mind when selecting this hotel.
Rooms were unique and antique. Mostly spacious. The view from our room was absolutely beautiful. You have to pay to park. There was no AC. The shower was extremely small. The breakfast had very little variety, and it was difficult to find a staff member. The staff members were very nice though overall.
Surronding area is nice and peaceful. The sound of river is a bit scary at first but then makes you feel calm when you know what it is. Breakfasts were great. Without a car is not recommended. There are many rules, check the photos to see some examples.
The rooms were quite unique, with a lot of mixed finishes throughout — a bit more design consistency would have helped the refurbishment feel more tasteful. That said, it wasn’t a major issue for me. Not very clean and weird beds where you fall in between. What did surprise me, however, was the list of house rules. The hotel seems to disclaim responsibility for anything that might go wrong, even issues related to the age of the building, such as plumbing problems — which feels unreasonable. Also, the mention of “excessive pollution of the room” is vague and unclear. What exactly does that mean? 😅 paying for parking - why you just don't include into the price of the room ? Why we have to go thru a weird website that is hard to use and lose our time to do something that should be easier done from the beginning. Also if you do not read the rules is a fee - which not sure who of us read them in the hotels. Is the first time cuz we were looking for some food delivery 😅 Switzerland should give better service for the prices they ask.
The hotel is very cute and it is located in a very pretty village. The whole point if this hotel is the private jacuzzi on the balcony with a view to the mountains. The room I stayed was very simple and did not have a toilet, only a shower and a sink. The toilet was shared and in the common area.