BSS Bildungsservice Schweiz AG — Turbinenweg 6, 8866 Ziegelbrücke, Switzerland

Diese widerliche Firma hat alle meine Bücher einzeln verschickt und drei Wochen Schulunterricht verpasst, weil sie ihre Arbeit nicht richtig machen können

King Jireh

Ich würde lieber null Sterne vergeben; Selbst ein Stern ist zu viel für diesen miserablen Service. Der Kundenservice lässt zu wünschen übrig. Es dauerte vier Versuche (bzw. vier Lieferungen), bis die bestellten Bücher endlich korrekt ankamen. Diese Firma ist offensichtlich nicht in der Lage, die Bücher korrekt und vollständig gemäß der Bestellung zu verpacken. Unverständlich und ärgerlich!

Sandra Worni

Wir haben die Lehrbücher für unsere Tochter, die wir am 1. August 2024 online bestellt haben (Morgen beginnt die Berufsschule!!!!), immer noch nicht erhalten. Sie sagten, dass die Bücher pünktlich geliefert werden, wenn Sie sie vor dem 5. August bestellen. E-Mails werden nicht beantwortet und Telefonanrufe werden nicht beantwortet! Es ist immer nur der Anrufbeantworter! Ich bin einfach sprachlos!! Mir fehlen die Worte!! Unglaublich, dass sie sich als Bildungsdienst bezeichnen dürfen! Sie haben ungebildetes und unqualifiziertes Personal!!! Und wir sind auf sie angewiesen, denn die Bücher bekommt man nirgendwo sonst... Unverschämt! Meine Tochter muss morgen ohne Schulbücher in die Schule gehen! Ich hoffe, die Lehrer glauben ihr, wenn sie sagt, der Bildungsdienst sei schuld!

Petra Stössel

I would like to share a different experience than everyone else here. However, it seems to me that this group of people has come together who don't understand what they're doing. Like many others here, I ordered the books at the end of July. Perhaps I was being optimistic, had I not been assured that all orders placed before August 3rd would arrive in time for the start of school on August 12th. On August 20th, a package was at my door, but unfortunately, it wasn't complete. The delivery note had a sticker on it saying "Missing titles will be delivered later." No one seems to know when they will arrive. Let's see how far we can get at the school without the necessary books. After countless unanswered calls and emails that apparently aren't being processed, I guess all that's left for me to do is go to church on Sundays and pray. The expertise of several employees here would probably be better placed at the church, where they don't differentiate between August and December anyway.

Fabulous

I ordered my learning materials for the upcoming school year about a month ago. Last week, I tried to contact them by phone over 20 times, but unfortunately, no one ever answered, and they were too good to call me back. Instead, they were able to leave work 20 minutes early... I don't think I even need to try contacting them by email, as I'm sure I won't get a response. I've had problems with this incompetent company every year during my apprenticeship and now again during my vocational baccalaureate. It's not like I'm the only one with these problems; in fact, I don't know anyone who hasn't had problems receiving their learning materials. And when the materials finally arrived, they were never complete; something was always missing. It's a miracle this place hasn't gone bankrupt yet.

Mirco Bächli

What a rip-off company, and targeting students/schoolchildren, no less! They supposedly send things even though they didn't. I send them back, and they supposedly only receive half... in one package... Endless emails, phone calls, but all to no avail... Strangely enough, I'm not the only one. They should really clean up their office. 😝👎 I even offered a compromise! Simply a pathetic company.

Lela Montero