Travelpoint Müller
Waldstätterquai 2, 6440 Ingenbohl, Switzerland, Brunnen
+41 41 822 06 06
reisenachmass.ch
Monday: 10:00 to 18:00
Tuesday: 10:00 to 18:00
Wednesday: 10:00 to 18:00
Thursday: 10:00 to 18:00
Friday: 10:00 to 18:00
Saturday: 10:00 to 14:00
Sunday: Closed
In this unexpected situation (war in the Middle East), Travelpoint provided us with outstanding support. Our original trip had to be canceled at short notice. Adrian Müller and his team handled everything quickly, efficiently, and very professionally, and simultaneously organized a new trip for us—all within a single weekend! Once again, we felt exceptionally well taken care of. Thank you so much for your outstanding commitment!
Travelpoint has been one of our earliest clients. We're delighted to be able to develop creative advertising campaigns for the travel agency on a regular basis. The collaboration with owner Adrian Müller and the entire team is professional, pragmatic, and very straightforward. We look forward to many more exciting projects!
For years, Adrian Müller and his team have been doing an outstanding job. And that's true for us too... With their current slogan, "We live (from) travel!", Adi always hits the nail on the head, in our opinion. Excellent, affordable offers tailored to our needs, as well as timely and thorough preparation – in our experience, all of this is standard practice at this travel agency. And throughout the entire trip, Adrian is always ready to listen to any concerns, no matter how big or small. If something is urgent, you receive quick and competent help and solutions. Dear Travelpoint team, keep up the great work, because this is what makes travel truly enjoyable! Many thanks for all the wonderful and carefree hours we were able to enjoy, thanks in no small part to your dedication! Carlo & Barbara
I've finally found the time to write my review for this travel agency. We booked a trip to Botswana with Travelpoint and Mr. Müller in 2020, and then came Corona. We thought, thank goodness we booked through a travel agency; our deposit is safe if the trip has to be canceled. Wrong. We had to exchange a lot of correspondence and were constantly put off, told that they had to wait and see what the travel agency's partners would do. Whether they would send the money back or not. They never explained to us how this would affect us. We assumed the travel agency was insured for such cases. Apparently not, and our travel insurance doesn't pay either, because the travel agency covers these kinds of situations. In the end, we received 1500 CHF (at least) out of our 5000 CHF and a small bottle of olive oil. Mr. Müller couldn't explain why we were left with the costs in the end. He simply passed on the missing refund from the partners to us. I would say I'll never book here again. And I'll only book with a travel agency that can show me they have insurance. My conclusion: this travel agency wasn't prepared for the worst-case scenario and let their customer down.
Perfect and absolutely straightforward advice in every respect. I have already booked several trips through Travelpoint and always felt perfectly taken care of.
Excellent, expert advice. All our wishes were taken into account, and a fantastic trip was planned. We would gladly book with them again!