Haus Alpenhof
Gotthardstrasse 68, 6484 Wassen, Switzerland, Wassen UR
+41 79 377 74 55
Ho dormito qui una notte, non avevo internet. Non siamo stati informati che non funziona. Camere piccole ma bellissima vista. Il posto è difficile da trovare.
posizione molto bella, posizionata in modo ottimale per viaggiare nella regione. Gestione molto impegnata, servizio cordiale, buon cibo e prezzi molto convenienti.
Io e il mio compagno siamo stati qui durante un viaggio attraverso l'Europa. Prenotazione dell'ultimo minuto. Camera molto pulita, check-in facile, parcheggio proprio dall'altra parte della strada! Ci tornerei!
Very disappointing: I booked a room through booking.com overnight because the Gotthard Tunnel was closed and I urgently needed somewhere to stay. I arrived at the hotel around 1 a.m., completely exhausted, and found the room already occupied. The phone number provided was practically useless: sometimes it rang without a connection, sometimes I received a message saying the person couldn't be reached. I would have expected at least an emergency number or a standby service from a reputable hotel. In the end, I had no choice but to spend the night in my car – in the freezing cold. I never received an apology or an official letter, just a refund issued without comment. Very unprofessional and absolutely disgraceful for Switzerland, where tourism is one of the most important sources of income. Not recommended.
Okay, clean, nice place to stay. TV didn't work, no internet connection, no internet for the laptop. Only worked with my phone.
My wife is disabled, and we were given a room where we had to climb a very steep wooden staircase. We looked for another hotel.